Responsible Gaming at xbji

1. Our Commitment to Responsible Gaming

xbji was built for Bangladesh players who enjoy cricket betting, live casino, slots, and fish shooting games as a form of entertainment. We take our responsibility to those players seriously. Gambling should always be a leisure activity — enjoyable, affordable, and kept within personal limits. It is never a reliable source of income, and no system or strategy can guarantee consistent winnings over time.

xbji provides a full suite of responsible gaming tools, operates a strict 21+ age policy, and monitors account activity to detect signs of problem gambling. If you ever feel that gambling is affecting your daily life, relationships, finances, or mental health, xbji wants to help — not just keep you playing. This page explains every tool available to you and how to use them.

2. Responsible Gaming Tools

Every registered xbji account holder in Bangladesh has access to the following responsible gaming tools. To activate any of these features, contact support at [email protected] or use your account settings where available.

3. Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, education, or experience. The first step is being honest with yourself. Ask yourself whether any of the following have been true for you in recent weeks:

• ⚠Gambling with money you cannot afford to lose, such as funds set aside for rent, food, or bills.
• ⚠Feeling anxious, irritable, or restless when you are not gambling or when you try to stop.
• ⚠Chasing losses — placing larger bets to recover money you have already lost.
• ⚠Lying to family or friends about how much time or money you spend gambling.
• ⚠Borrowing money — from family, friends, or financial services — to fund your gambling.
• ⚠Neglecting work, study, family responsibilities, or personal health because of time spent gambling.
• ⚠Feeling that gambling is the only way to escape stress, depression, or problems in your life.

4. Healthy Gambling Habits

Most people who gamble on xbji do so without experiencing problems. Maintaining healthy habits from the start is the best way to keep it that way. xbji recommends the following principles to every Bangladesh player:

• Set a strict budget before you start each session and stop when that budget is spent — regardless of whether you are winning or losing.
• Treat gambling purely as entertainment, never as a way to earn money or solve financial problems.
• Never chase losses. Accept that losing is a normal part of gambling and walk away when your session budget is gone.
• Take regular breaks during long sessions. Step away from the screen, stretch, and reassess before continuing.
• Only gamble when you are in a calm, clear state of mind. Avoid gambling when you are stressed, tired, under the influence of alcohol, or emotionally upset.
• Keep gambling separate from essential expenses. Use a dedicated balance funded only from genuinely disposable income that you can afford to lose entirely.

Gambling should feel fun. The moment it starts to feel like an obligation, a necessity, or a source of anxiety, that is the signal to step back and use one of xbji's responsible gaming tools.

5. Deposit Limits — How They Work

Deposit limits are one of the most effective tools for keeping your xbji spending under control. Here is how they work in practice for Bangladesh players using bKash, Nagad, or Rocket:

Daily Limits

A daily deposit limit caps the total amount of BDT you can deposit across all payment methods in a single 24-hour period (midnight to midnight, Bangladesh Standard Time). Once your daily limit is reached, further deposits are blocked until the period resets.

Weekly Limits

A weekly deposit limit covers the rolling 7-day period from the moment it is activated. If you set a weekly limit of ৳5,000, for example, you cannot deposit more than ৳5,000 in any 7-day window, regardless of how many individual sessions you play.

Monthly Limits

A monthly deposit limit is the most comprehensive control. It applies a hard ceiling on deposits for the calendar month. This is particularly recommended for players who find that weekly limits alone are insufficient to keep their spending in check.

6. Self-Exclusion — Taking a Longer Break

Self-exclusion is the strongest responsible gaming tool xbji offers. It is designed for players who feel they need a significant break from gambling — whether for a defined period or permanently. When you self-exclude from xbji, your account is closed and access is blocked for the duration of your chosen exclusion period.

Self-exclusion options available at xbji:

• 6-month self-exclusion: your account is suspended for a minimum of 6 months. You cannot access xbji or deposit during this time. At the end of the 6-month period, you may contact support to request reactivation — this is not automatic.
• 1-year or 2-year self-exclusion: for players who need a longer cooling-off period. Same conditions as the 6-month option — reactivation requires an explicit request after the period ends.
• Permanent self-exclusion: if you feel you will never want to gamble again, this option closes your xbji account permanently. It cannot be reversed. Any remaining balance will be returned to your registered mobile money account after completion of identity verification.

7. Protecting Young People — 21+ Policy

xbji operates a strict 21+ age policy. Players must be at least 21 years old to register an account, make a deposit, or play any game on the xbji platform. This policy applies to all Bangladesh players without exception. xbji reserves the right to request age verification documents at any time, including at registration, at the point of withdrawal, or in response to any concern raised about a player's age.

If you share a device with family members or others, we recommend taking the following steps to prevent underage access to xbji:

• Always log out of your xbji account when you are not using it, especially if your device is accessible to children or younger family members.
• Never share your xbji login credentials — your mobile number and password — with anyone, including family members. Your account is personal and non-transferable.
• If you suspect a minor has accessed your xbji account without authorisation, contact support immediately at [email protected] so the account can be reviewed and secured promptly.

8. Get Help — You Are Not Alone

If you feel gambling has become a problem for you or someone you care about, reaching out is the right move. xbji support is available to help you activate any responsible gaming tool, close your account, or simply talk through your concerns. There is no judgment — only support.

Your wellbeing matters more than your balance. If you need to stop playing, xbji will support that decision fully — with no pressure, no delays, and no questions beyond what is needed to process your request safely.