xbji Frequently Asked Questions

Registering on xbji takes under two minutes. Visit xbji.club, tap the sign-up button, enter your Bangladeshi mobile number, choose a secure password, and confirm your date of birth — you must be 21 or older to play. An OTP is sent to your phone to verify your number. Once confirmed, your account is live and you can fund it immediately via bKash, Nagad, or Rocket.

The minimum age to play on xbji is 21 years old. This policy applies to all Bangladesh players without exception. Age is confirmed during registration, and xbji may ask for supporting documents such as a National ID card or passport at any point. Accounts belonging to under-21 players are closed immediately and any balance handled per our underage policy.

To complete KYC on xbji, email a clear photo or scan of your National ID card (NID) or passport to [email protected] along with a recent bKash, Nagad, or bank statement showing your name and number. Verification is completed within 24 hours on business days. Verified accounts unlock full withdrawal limits and faster payout processing.

On the xbji login page, tap Forgot Password and enter your registered mobile number. You will receive an OTP within seconds — use it to set a new password. If the OTP does not arrive within three minutes, check that you typed the correct number and try again. For persistent login issues, contact [email protected] with your registered number for manual assistance.

No — xbji strictly allows one account per person. Creating duplicate accounts, known as multi-accounting, leads to all linked accounts being permanently closed and any balances forfeited. If you have lost access to your existing account, use the password reset function or contact support rather than opening a new one.

bKash deposits on xbji are credited to your account almost instantly — typically within a few seconds of completing the payment in your bKash app or via USSD. In rare cases of network congestion, crediting may take up to 10 minutes. If your deposit has not appeared after 15 minutes, contact [email protected] with your bKash transaction ID and the exact amount sent.

xbji accepts bKash, Nagad, Rocket, and Upay for both deposits and withdrawals. These are the four most widely used mobile financial services in Bangladesh, so most players can fund their account without needing a traditional bank account. For players with bank accounts, transfers via Dutch-Bangla Bank, BRAC Bank, and other major Bangladeshi banks may also be available — check the cashier section for current options.

The minimum deposit on xbji is ৳200 BDT and the minimum withdrawal is ৳500 BDT. These thresholds apply across all supported payment methods including bKash, Nagad, and Rocket. There is no stated maximum deposit for standard accounts. Withdrawal requests below ৳500 will not be processed, so make sure your available balance meets this minimum before submitting a payout request.

Withdrawal requests via Nagad or Rocket are typically processed within 1 to 3 hours for fully verified xbji accounts. Requests submitted before 9 PM Bangladesh Standard Time (BST, UTC+6) are almost always completed the same day. Unverified accounts must complete KYC first. If your withdrawal has not arrived within 6 hours of approval, contact [email protected] with your withdrawal reference number.

xbji charges zero fees on deposits and withdrawals. Every taka you deposit is credited in full, and every taka you withdraw is paid out in full. Note that your mobile money provider — bKash, Nagad, or Rocket — may apply their own standard transaction fees on the transfer itself; these charges are set by the provider and are outside xbji's control.

Cricket betting on xbji covers pre-match and live in-play markets for Bangladesh Tigers internationals, BPL, IPL, T20 World Cup, and other major ICC events. Available markets include match winner, top batsman, highest opening partnership, total runs in an over, and more. To place a bet, log in, open the cricket section, select a match and market, enter your stake in BDT, and confirm. Live odds update in real time as the match progresses.

Yes — xbji is a fully browser-based platform and no app download is required. Open xbji.club in Chrome on Android or Safari on iOS and the site loads as a mobile-optimised web app. All features — live casino, cricket betting, slots, fish shooting games, deposits, and withdrawals — work seamlessly in the mobile browser with no loss of functionality compared to a desktop experience.

All games on xbji use certified Random Number Generator (RNG) technology supplied by international providers including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. RNG ensures every spin, card deal, and dice outcome is statistically random and cannot be manipulated. Each game's Return to Player (RTP) percentage is set and independently audited by the game provider, ensuring fair play for all Bangladesh players.

Beyond cricket, xbji offers a wide range of games: live casino tables (baccarat, roulette, blackjack, teen patti, andar bahar) powered by Evolution Gaming and Ezugi; video slots from Pragmatic Play and other leading providers; crash games including Aviator by Spribe; fish shooting games (Fishing Disco, God Fish Slicing); and classic table games. New titles are added regularly, with mobile play prioritised across all categories.

xbji offers a welcome bonus on your first deposit as a newly registered Bangladesh player. The bonus percentage and maximum amount are displayed in the Promotions section of your account dashboard at the time of sign-up. To claim it, simply make your qualifying first deposit and the bonus is credited automatically. Always read the current bonus Terms and Conditions before depositing so you understand the wagering requirements.

Wagering requirements on xbji define how many times you must bet bonus funds before you can withdraw winnings generated from that bonus. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place a total of ৳20,000 in bets before bonus-derived winnings become withdrawable cash. The specific multiplier varies by promotion — always check the individual bonus terms shown in your account dashboard.

Yes — all xbji bonuses carry an expiry period. Once a bonus is credited to your account, you must complete the wagering requirement within the stated validity window, which typically ranges from 7 to 30 days depending on the specific promotion. If the requirement is not met before expiry, the bonus and any associated winnings are forfeited. Your own deposited funds that are not tied to an active bonus are not affected.

Log in to your xbji account and navigate to the Promotions or Bonuses tab in your account dashboard. This section displays all active bonuses, your current wagering progress toward each one, any remaining free spins, and the expiry date for each offer. If you believe a bonus was not credited after meeting all qualifying conditions, contact [email protected] within 48 hours of the promotion end date.

xbji operates as a safe and reliable online gambling platform built specifically for Bangladesh players. The site uses SSL encryption on all connections to protect your personal data and financial transactions. Payment processing via bKash, Nagad, and Rocket uses those providers' official APIs — xbji never stores your mobile money PIN or bank credentials. Two-factor authentication (2FA) adds an additional layer of security to every account.

Two-factor authentication (2FA) on xbji sends a one-time OTP to your registered mobile number each time you log in from a new device or unfamiliar location. It is enabled by default on all new accounts. If you have previously disabled it, go to Account Settings and toggle the Login Verification option back on. Keeping 2FA active is strongly recommended — it prevents unauthorised access even if your password is ever compromised.

To request a cooling-off period or full self-exclusion on xbji, email [email protected] from your registered address stating the type of break you want: cooling-off (1, 7, 14, or 30 days) or self-exclusion (6 months, 1 year, 2 years, or permanent). Exclusions are activated within 24 hours of your request — often much sooner. During any exclusion period, xbji will not send you promotional communications.

To set a daily, weekly, or monthly deposit limit on xbji, email [email protected] with your registered mobile number and the limit amount and period you want applied. Deposit limit reductions take effect immediately. Increasing an existing deposit limit is subject to a 7-day waiting period as a responsible gaming safeguard. You can set a cap as low as ৳200 per day — there is no minimum limit requirement.